Building High-Performance Teams with SCORE

Course Overview

In today’s highly competitive business environment, Teams have become a principal building block of the strategy of successful organizations. In most teams, the energies of individual members work at cross-purposes. Individuals may work extraordinarily hard, but their efforts do not translate into a team effort, and this result in wasted energy.

By contrast, a high-performing team demonstrates a high level of synergism – the simultaneous actions of separate entities that together have a greater effect than the sum of their individual efforts. High-performing teams require a complementary set of characteristics known collectively as “SCORE”.

From our consulting experience in Developing High-Performance Teams in both regional and global corporations, we found that most if not all of their senior leadership teams advocate teamwork. And they should. Teamwork represents a set of values that encourage listening and responding constructively to views expressed by others, giving others the benefit of the doubt, providing support, and recognising the interests and achievements of others. Such values help teams perform, and they also promote individual performance as well as the performance of an entire organisation. But teamwork values by themselves are not exclusive to teams, nor are they enough to ensure team performance.

The ‘SCORE” Framework of High Performing Teams (See Figure 1) was developed as a result of extensive experience gathered through team effectiveness consulting engagements, it is found that a high-performing team demonstrates a high level of synergism – the simultaneous actions of separate entities that together have a greater effect than the sum of their individual efforts. It is possible, for example, for a team’s efforts to exemplify an equation such as 2 + 2 = 5!

Figure 1: The SCORE Framework of Developing High-Performance Teams